About

TOVIS

Mission

Contribute to the world with technology.

Vision

To be the global No.1 visual & interface company—advancing human-machine interface innovation through continuous research and development.

TOVIS Australia

Mission

To support regulated gaming venues and service partners across Australia and New Zealand by supplying genuine parts and practical technical guidance—delivered with a customer-first mindset, fast response, and disciplined quality control.

Vision

To become the most trusted local partner for TOVIS gaming display lifecycle support in Australia and New Zealand—known for reliability, transparency, and consistent outcomes.

Major Clients

Aristocrat, Light & Wonder, SG Gaming, Konami, and IGT

Core Competencies (TOVIS Australia)

• Genuine Parts Supply & Traceability
• Technical Diagnostics & Field Support
• Quality Assurance & RMA Process Control
• Robust Inventory & Rapid Fulfilment
• Compliance-Aware Service for Regulated Gaming
• Stakeholder Communication & Coordination
• Continuous Improvement & Risk Management (ISO31000:2018)
• 20+ Years of Professional Industry Experience

TOVIS Australia Value Chain

• Genuine Sourcing & Verification – We confirm correct parts and suitability before supply
• Incoming QA & Traceability – Every part undergoes inspection, documentation, and batch tracking
• Inventory Readiness – Robust stock control ensures we can meet urgent venue needs
• Order Fulfillment & Dispatch – Accurate picking, secure packing, and clear documentation
• Technical Support – Expert fault isolation, compatibility checks, and handling guidance
• RMA & Feedback Loop – Structured returns, defect analysis, and continuous improvement
• Compliance & Communication – Professional updates aligned with venue and Liquor & Gaming NSW requirements

TOVIS Australia Value Proposition

Right part, first time

Genuine parts and compatibility verification to eliminate repeat failures.

Less downtime

Responsive technical support that helps technicians diagnose and resolve issues faster.

Quality you can trust

A process built on continuous improvement and zero-defect commitment.

Professional, clear communication

Transparent status updates and accountable follow-through on every order.

Built for regulated environments

Service standards designed for gaming venues and compliance requirements.